Technical Support General Questions
- I cannot enter anything in the username field when signing up.
- When I try to subscribe, I cannot get past step 1.
- How do I reset my password?
- The lectures or Q Bank freezes or will not load on my computer.
- The lectures freeze on my iPad or iPhone.
- How do I update my software or computer?
- Can I permanently lose access to my user account if I am sharing my account with my friends?
- Can I log into more than 1 computer at a time to access and have access to my subscriptions?
- Does the Q-Bank & Flashcard Database work on the iPhone, iPad, or Android devices?