FAQ's

• Online Review Courses

  • Online Review Courses General Questions

    • Shipping Policy
    • What is the format of the Online Lectures?
    • What does the Course Notebook contain?
    • Can I purchase a Review Course Notebook by itself?
    • I am an international subscriber, can I purchase a Premium Review Course with the Course Notebook?
    • Can I make copies of the course notebook?
    • Why is the cost of your review courses considerably less than other courses?
    • What is your refund policy?
    • Can I share my personal account and access to my Online Review Course with other people?

    • In what order should I utilize the Q-Bank and Online Lectures?
    • Can I upgrade or extend my Online Course package?

  • NAPLEX Online Review Course

    • Are there sample NAPLEX Q-Bank questions available to give me an idea of the quality of questions?

    • How many times can I watch each Lecture with my NAPLEX Subscription?
    • Do you offer any discounts to P3 students?
    • How did you decide which topics to cover?
    • Do you guarantee I will pass the NAPLEX Exam?

  • BPS Review Courses (BCPS, BCOP, BCPP, BCCP, etc.)

    • How many times can I watch each BPS Lecture?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • Is Biostats material covered in my BPS Course?
    • Do you guarantee that I will pass my BPS Exam if I do this review course?
    • Are there sample BPS Q-Bank questions available to give me an idea of the quality of questions?

  • Nurse Practitioner

    • How many times can I watch each Lecture with my NP Subscription?

• Referral Programs

  • Referral Program General Questions

    • Where do I find my referral code?
    • How do I receive rewards for referrals?
    • Who can I refer to High-Yield MED Reveiw?
    • Do I need an active subscription to get credit for referrals?
    • What are the maximum number of referrals I can receive credit for?
    • Do I get extended access to the Q-Bank and Online Lecture Center when I make a Referral?

  • NAPLEX Referral Program

    • How can I get my NAPLEX Course for FREE?

• Technical Support

  • Technical Support General Questions

    • How do I reset my password?
    • Can I add a shortcut or app on my mobile device?
    • How do I contact High-Yield MED Reviews?
    • I cannot enter anything in the username field when signing up.
    • When I try to subscribe, I cannot get past step 1.
    • The lectures or Q Bank freezes or will not load on my computer.
    • The lectures freeze on my iPad or iPhone.
    • How do I update my software or computer?
    • Can I permanently lose access to my user account if I am sharing my account with my friends?
    • Can I log into more than 1 computer at a time to access and have access to my subscriptions?
    • Does the Q-Bank & Flashcard Database work on the iPhone, iPad, or Android devices?
    • How can I contact High-Yield MED Reviews?

  • Online Lecture Technical Support

    • The lecture stops all of a sudden and then starts over - why is that happening?
    • I can see the lecture playing on the screen but I cannot hear anything?
    • I cannot see the lecture playing on the screen?

• Online Lectures

  • Online Lecture General Questions

    • Who are the faculty that provide the content?
    • Can I obtain more lecture viewings?
    • Do I receive a paper copy of the lecture notes for an online lecture?
    • How are the lectures released or made available to me once I register?

• Q Bank

  • Main Questions

    • What is a Q-Bank?
    • Can I add more time or renew my Q-Bank subscription?
    • What type of performance statistics will I be able to see in my Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?

    • What other features does Q-Bank offer to aid in my studying?

    • Once I purchase my Q-Bank subscription do I have control over when I start or activate it?
    • How do I review Q-Bank tests?
    • Do you ever add new questions or flashcards to the Q-Bank databases?
    • Do any of the questions or flashcards have images or figures as part of the question or answer explanation?
    • Does this Q-Bank service help me to identify areas of strengths and weaknesses?
    • Once I have used a question can I use that question again in a session?
    • Can I flag questions that I want to review again at a later time?
    • Can I select questions or flashcards that are specific to a particular topic?
    • Can I set a timer to help me control my time for a test session?
    • Once I completed a session in test or tutorial mode, will I be able to review those questions again at a later time?
    • What is the difference between test and tutorial mode?
    • What are Flashcards and are they included with the Q-Bank?