Getting Started

Getting Started Tutorials

• Getting Started - Welcome!
• START HERE: eBook Quick Tips Tutorial
• START HERE: Online Lecture Quick Tutorial

Online Review Courses

Online Review Courses General Questions

• Why is the cost of your review courses considerably less than other courses?
• What is your refund policy?
• Can I share my personal account and access to my Online Review Course with other people?

• In what order should I utilize the Q-Bank and Online Lectures?
• Can I upgrade or extend my Online Course package?

NAPLEX Online Review Course

• Are there sample NAPLEX Q-Bank questions available to give me an idea of the quality of questions?

• How many times can I watch each Lecture with my NAPLEX Subscription?
• Do you offer any discounts to P3 students?
• How did you decide which topics to cover?
• Do you guarantee I will pass the NAPLEX Exam?

BPS Review Courses (BCPS, BCOP, BCPP, BCCP, etc.)

• How many times can I watch each BPS Lecture?
• Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
• Is Biostats material covered in my BPS Course?
• Do you guarantee that I will pass my BPS Exam if I do this review course?
• Are there sample BPS Q-Bank questions available to give me an idea of the quality of questions?

Nurse Practitioner

• How many times can I watch each Lecture with my NP Subscription?

Q-Bank

Main Questions

• What is a Q-Bank?
• Can I add more time or renew my Q-Bank subscription?
• What type of performance statistics will I be able to see in my Q-Bank that will help me to monitor my progress?
• What is the personal planner in my Q-Bank?

• What other features does Q-Bank offer to aid in my studying?

• Once I purchase my Q-Bank subscription do I have control over when I start or activate it?
• See all 16 articles

Online Lectures

Online Lecture General Questions

• Who are the faculty that provide the content?
• What is the format of the Online Lectures?
• How do I access my lectures?

eBooks

Main Questions

• What is in the course eBook?
• Can I purchase a Review Course eBook by itself?
• Can I print or copy the course eBook?
• Do I receive a paper copy of the lecture notes for an online lecture?
• I am an international subscriber, can I purchase a Premium Review Course with the Course eBook?

Announcements

Specials & Promotions

• Current Specials & Promotions

News & Alerts

• News & Announcements

Technical Support

Technical Support General Questions

• How can I watch lectures or use Q-Bank on my phone?
• How do I reset my password?
• Can I add a shortcut or app on my mobile device?
• I cannot enter anything in the username field when signing up.
• When I try to subscribe, I cannot get past step 1.
• The lectures or Q Bank freezes or will not load on my computer.
• See all 12 articles

Online Lecture Technical Support

• The lecture stops all of a sudden and then starts over - why is that happening?
• I can see the lecture playing on the screen but I cannot hear anything.
• I cannot see the lecture playing on the screen.

Referral Programs

Referral Program General Questions

• Where do I find my referral code?
• How do I receive rewards for referrals?
• Who can I refer to High-Yield MED Reviews?
• Do I need an active subscription to get credit for referrals?
• What are the maximum number of referrals I can receive credit for?
• Do I get extended access to the Q-Bank and Online Lecture Center when I make a referral?

NAPLEX Referral Program

• How can I get my NAPLEX Course for FREE?