FAQ's

• Online Lectures

  • Main Questions

    • Do I receive a paper copy of the lecture notes for an online lecture?
    • The lecture stops all of a sudden and then starts over - why is that happening?
    • I can see the lecture playing on the screen but I cannot hear anything?
    • I cannot see the lecture playing on the screen?
    • The lectures are freezing on my iPad or iPhone.

• Referral Programs

  • BPS Referral Program

    • How can I get my course for free?
    • Where do I find my referral code?
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the Q-Bank and the Online Lecture Center?
    • How can I share these valuable services with others?
    • Who can I refer the BPS Online Review Course services to?
    • Who do I need to notify when I have made 3 successful referrals?
    • How much will be refunded?
    • How soon must the referrals be made?
    • Who qualifies for these Referral Benefits?

  • NAPLEX Referral Program

    • Where do I find my referral code?
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the Q-Bank?
    • How can I share these valuable services with others?
    • Who can I refer the NAPLEX Review Course services to?

  • Main Questions

    • Will I get credit for my referrals if my Q-Bank subscription is in pending status?
    • What are the maximum number of referrals I can receive credit for?
    • What services are included in your Rewards for Referrals Program?
    • Do I need an active subscription to get credit for referrals?
    • How do I receive rewards for referrals?
    • Where do I find my referral code?

• NAPLEX Review Courses

  • Online Review Course

    • Do you offer any guarantees?
    • Can I register for an Online Review Course even though I don't see my school as the sponsor?
    • Why does High-Yield MED Reviews make donations to student organizations or schools?
    • How does my student organization or school get credit for my online registration?
    • How much money does High-Yield MED Reviews donate to schools and student organizations?
    • When will I receive the Course Notebook?
    • Does the spiral bound notebook contain all of the lecture notes covered in the online lectures?
    • What type of performance statistics will I be able to see in my NAPLEX Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?

    • What other features does Q-Bank offer to aid in my studying?

    • Can I add more time or renew my Q-Bank subscription?
    • When can I start to use my Q-Bank subscription?
    • What topics are covered in the NAPLEX Q-Bank?
    • Are there sample NAPLEX Q-Bank questions available to give me an idea of the quality of questions?

    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Who are the faculty that provide the online lectures?
    • Can I renew access to a specific lecture after I have already used my time for that lecture?
    • How many days do I have access to the NAPLEX Online Lecture Center?
    • Why is the access to the online lectures limited to a specific time frame?
    • What is the format of the Online Naplex Lectures?
    • What is your refund policy?
    • If I am now a licensed pharmacist can I take the NAPLEX Review Course as a review for myself?
    • Do you offer any Live NAPLEX Review Courses?
    • Can I register to take the Live Review Course and Online Review Course?
    • Can I share my personal account and access to NAPLEX Online Review Course with other people?

    • Do you offer any discounts to P3's who attend?
    • I am a P3 student, can I take the Online Review Course?
    • How did you decide which topics to cover?
    • Why does your NAPLEX Review Course cost so much less than other services?
    • Is there a difference in the Online Naplex Review Course from the Live Naplex Review Course?

  • Live Review Course

    • Can I record portions of the review course so I can review them later on?
    • Can I make copies of the notebook?
    • Can I attend only part of the course?
    • What is the schedule for the Naplex Review course?
    • When will I receive my notebook for the course?
    • Where can I find parking and map information?
    • If I am now a licensed pharmacist can I take the Naplex Review Course as a review for myself?
    • What locations do you offer review courses at?
    • Are there faculty onsite at each review course?
    • How many days is the Live Naplex Review Course?
    • What is your refund policy?
    • How late can I register for the course?
    • How can I register for a Live Naplex Review Course?
    • Do you offer an early registration price?
    • Can I add more time or renew my Q-Bank subscription?
    • When should I start using my Q-Bank subscription to gain maximum benefit?
    • When can I start to use my Q-Bank subscription?
    • How does the Q-Bank work?
    • Do I have to pay extra for the Q-Bank?
    • What is the Q-Bank?
    • Do you offer any guarantees?
    • How did you decide which topics to cover?
    • Who are the faculty that provide the lectures?
    • What is the format of the Live Review Course?
    • What comes with my registration to one of the Live Naplex Review Courses?
    • Do you offer any discounts to P3's who attend?
    • Why does High-Yield MED Reviews make donations to student organizations or schools?
    • How much money does High-Yield MED Reviews donate to schools and student organizations?
    • Why does your Naplex Review Course cost so much less than other services?
    • What makes High-Yield MED Reviews different from other review courses?

• Technical Support

  • Main Questions

    • I cannot enter anything in the username field when signing up.
    • When I try to subscribe, I cannot get past step 1.
    • How do I review Q-Bank tests?
    • How do I reset my password?
    • The lectures or Q Bank freezes or will not load on my computer.
    • The lectures freeze on my iPad or iPhone.
    • How do I update my software or computer?
    • Can I permanently lose access to my user account if I am sharing my account with my friends?
    • Can I log into more than 1 computer at a time to access and have access to my subscriptions?

• Online Review Courses

  • BCPS

    • Can I Obtain more Lecture Viewings?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • Can I make copies of the notebook or any of the items within the review course notebook?
    • Can I purchase the BCPS Review Course Notebook by itself?
    • I am an international subscriber, can I purchase the BCPS Review Course with the Course Notebook?
    • Is there a point in time when it becomes too late to order the spiral bound review course notebook?
    • How long will it take to receive my spiral bound review course notebook once I have purchased access to the BCPS Online Review Course?
    • Does the spiral bound notebook contain all of the lecture notes covered in the online lectures?
    • What type of performance statistics will I be able to see in my BCPS Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?
    • What other features does Q-Bank offer to aid in my studying?
    • Are there questions on biostatistics in my BCPS Q-Bank?
    • What topics are covered in the BCPS Q-Bank?
    • Refer 3 and Your Course is FREE!
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the BCPS Q-Bank and the BCPS Online Lecture Center?
    • Do you guarantee that I will pass the BCPS Exam if I do this review course?
    • Approximately how long does it take to complete all of the material?
    • How are the lectures released or made available to me once I register?
    • In what order should I utilize the Q-Bank and Online Lectures?
    • If I want to purchase or add more time to my BCPS Review Course accounts, can I do that at a discount?
    • How long will I have access to the BCPS Review Course?
    • I am an international subscriber, can I purchase the BCPS Review Course with the Course Notebook?
    • Is it cheaper to purchase the BCPS Online Review Course or subscribe to each service separately?
    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Does price for the BCPS Online Review Course include everything?
    • Are there sample BCPS Q-Bank questions available to give me an idea of the quality of questions?

  • BCACP

    • Can I make copies of the notebook or any of the items within the review course notebook?
    • Can I purchase the BCACP Review Course Notebook by itself?
    • I am an international subscriber, can I purchase the BCACP Review Course with the Course Notebook?
    • Is there a point in time when it becomes too late to order the spiral bound review course notebook?
    • How long will it take to receive my spiral bound review course notebook once I have purchased access to the BCACP Online Review Course?
    • Does the spiral bound notebook contain all of the lecture notes covered in the online lectures?
    • What type of performance statistics will I be able to see in my BCACP Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?
    • What other features does Q-Bank offer to aid in my studying?
    • Are there questions on biostatistics in my BCACP Q-Bank?
    • What topics are covered in the BCACP Q-Bank?
    • Are there sample BCACP Q-Bank questions available to give me an idea of the quality of questions?
    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Can I share my personal account and access to BCACP Review Course with other people?
    • Are there any discounts for renewing access to items within my account?
    • Are all of the online review course lectures available immediately?
    • Will I have the ability to re-purchase individual lectures within the review course for extra viewing once I have already taken advantage of my 2 redemptions?
    • Can I Obtain more Lecture Viewings?
    • What does it mean that I can watch each online lecture for two - 24 hour periods of time?
    • Can I watch the online lectures available in the BCACP Online Lecture Center as many times as I want during my subscription?
    • Is there a demo that shows how to access and use the Online Lecture Center?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • Are there lectures covering biostatistics available in the BCACP Online Lecture Center?
    • What topics are covered in the BCACP Online Lecture Center?
    • Refer 3 and Your Course is FREE!
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the BCACP Q-Bank and the BCACP Online Lecture Center?
    • Do you guarantee that I will pass the BCACP Exam if I do this review course?
    • Approximately how long does it take to complete all of the material?
    • How are the lectures released or made available to me once I register?
    • In what order should I utilize the Q-Bank and Online Lectures?

  • BCOP

    • Can I make copies of the lecture notes or any of the items within the review course lecture notes?
    • Can I purchase the BCOP Review Course Lecture Notes by itself?
    • I am an international subscriber, can I purchase the BCOP Review Course with the lecture notes?
    • Is there a point in time when it becomes too late to order the lecture notes?
    • How long will it take to receive my lecture notes once I have purchased access to the BCOP Online Review Course?
    • Do I get a paper copy of the lecture notes for all of the material covered in the online lectures?
    • What type of performance statistics will I be able to see in my BCOP Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?
    • What other features does Q-Bank offer to aid in my studying?
    • Are there questions on biostatistics in my BCOP Q-Bank?
    • What topics are covered in the BCOP Q-Bank?
    • Are there sample BCOP Q-Bank questions available to give me an idea of the quality of questions?
    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Can I share my personal account and access to BCOP Review Course with other people?
    • Are there any discounts for renewing access to items within my account?
    • Are all of the online review course lectures available immediately?
    • Will I have the ability to re-purchase individual lectures within the review course for extra viewing once I have already taken advantage of my 2 redemptions?
    • Can I Obtain more Lecture Viewings?
    • What does it mean that I can watch each online lecture for two - 24 hour periods of time?
    • Can I watch the online lectures available in the BCOP Online Lecture Center as many times as I want during my subscription?
    • Is there a demo that shows how to access and use the Online Lecture Center?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • What topics are covered in the BCOP Online Lecture Center?
    • Refer 3 and Your Course is FREE!
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the BCOP Q-Bank and the BCOP Online Lecture Center?
    • Do you guarantee that I will pass the BCOP Exam if I do this review course?
    • Approximately how long does it take to complete all of the material?
    • In what order should I utilize the Q-Bank and Online Lectures?
    • If I want to purchase or add more time to my BCOP Review Course accounts, can I do that at a discount?
    • How long will I have access to the BCOP Review Course?

  • Nurse Practitioner

    • Can I make copies of the notebook or any of the items within the review course notebook?
    • Can I purchase the NP Review Course Notebook by itself?
    • I am an international subscriber, can I purchase the NP Review Course with the Course Notebook?
    • How long will it take to receive my spiral bound review course notebook once I have purchased access to the NP Online Review Course?
    • Does the spiral bound notebook contain all of the lecture notes covered in the online lectures?
    • What type of performance statistics will I be able to see in my NP Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?
    • What other features does Q-Bank offer to aid in my studying?
    • What topics are covered in the NP Online Review Course?
    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Can I share my personal account and access to NP Review Course with other people?
    • Are there any discounts for renewing access to items within my account?
    • Do I receive immediate access to all of the lectures?
    • Will I have the ability to re-purchase individual lectures within the review course for extra viewing once I have already taken advantage of my 24 hour viewing period?
    • What does it mean that I can watch each online lecture for a 24 hour period of time?
    • Can I watch the online lectures available in the NP Online Lecture Center as many times as I want during my subscription?
    • Is there a demo that shows how to access and use the Online Lecture Center?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • What topics are covered in the NP Online Lecture Center?
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the NP Q-Bank and the NP Online Lecture Center?
    • Approximately how long does it take to complete all of the material?
    • In what order should I utilize the Q-Bank and Online Lectures?
    • If I want to purchase or add more time to my NP Review Course accounts, can I do that at a discount?
    • How long will I have access to the NP Review Course?
    • Does the price include everything?
    • Is it cheaper to purchase this package deal or subscribe to each service separately?

  • BCPP

    • Can I make copies of the notebook or any of the items within the review course notebook?
    • Can I purchase the BCPP Review Course Notebook by itself?
    • I am an international subscriber, can I purchase the BCPP Review Course with the Course Notebook?
    • Is there a point in time when it becomes too late to order the spiral bound review course notebook?
    • How long will it take to receive my spiral bound review course notebook once I have purchased access to the BCPP Online Review Course?
    • Does the spiral bound notebook contain all of the lecture notes covered in the online lectures?
    • What type of performance statistics will I be able to see in my BCPP Q-Bank that will help me to monitor my progress?
    • What is the personal planner in my Q-Bank?
    • What other features does Q-Bank offer to aid in my studying?
    • Are there questions on biostatistics in my BCPP Q-Bank?
    • What topics are covered in the BCPP Q-Bank?
    • Are there sample BCPP Q-Bank questions available to give me an idea of the quality of questions?
    • Is there a demo showing how the Q-Bank works and what it looks like?
    • Can I share my personal account and access to BCPP Review Course with other people?
    • Are there any discounts for renewing access to items within my account?
    • When will all of the lectures for the entire review course be made available?
    • Are all of the online review course lectures available immediately?
    • Will I have the ability to re-purchase individual lectures within the review course for extra viewing once I have already taken advantage of my 2 redemptions?
    • Can I Obtain more Lecture Viewings?
    • What does it mean that I can watch each online lecture for two - 24 hour periods of time?
    • Can I watch the online lectures available in the BCPP Online Lecture Center as many times as I want during my subscription?
    • Is there a demo that shows how to access and use the Online Lecture Center?
    • Is there a sample online lecture that I can watch to see what the lectures look like and what type of information I can expect to hear about?
    • Are there lectures covering biostatistics available in the BCPP Online Lecture Center?
    • What topics are covered in the BCPP Online Lecture Center?
    • Refer 3 and Your Course is FREE!
    • If I make a referral using the referral code provided in my account, will I gain longer access to both the BCPP Q-Bank and the BCPP Online Lecture Center?
    • Do you guarantee that I will pass the BCPP Exam if I do this review course?
    • Approximately how long does it take to complete all of the material?
    • How are the lectures released or made available to me once I register?

  • Main Questions

    • Shipping Policy
    • Can a student organization sponsor a review course as a fundraiser?
    • I do not see a Review Course at my institution or close by, can I request that one come to my school or area?
    • Can I make copies of the course notebook?
    • Can I record portions of the review course so I can review them later on?
    • If I leave a review course early and cannot come to all of the days, can I get a partial refund?
    • Can I get a refund for my registration to a review course?
    • When will I receive my notebook for the review course?
    • If my registration came with access to a Q-Bank, can I add more time to my account?
    • Do I get access to the Q-Bank database associated with my board exam with my registration to a review course?
    • Why does High-Yield MED Reviews make a donation to a sponsoring organization?
    • Why is the cost of the review courses so much less than other courses?

• Q Bank

  • Main Questions

    • Do you ever add new questions or flashcards to the Q-Bank databases? If so, will get access to those if my subscription is still active?
    • Do any of the questions or flashcards have images or figures as part of the question or answer explanation?
    • Are there explanations or rationales provided for the questions?
    • Can I strike through answer choices to help me narrow down the right answer?
    • Does this Q-Bank service help me to identify areas of strengths and weaknesses?
    • Once I have used a question can I use that question again in a session?
    • Can I flag questions that I want to review again at a later time?
    • Can I select questions or flashcards that are specific to a particular topic?
    • Once I do the initial set up of the "My Personal Planner", can I make changes to it?
    • What is "My Personal Planner" and how does that help me?
    • They represent the number of items in that category and/or subcategory. If in Step 1 you have chosen to access or use practice test questions, the number in parenthesis will represent the number of practice test questions in that category and/or subcateg
    • Can I set a timer to help me control my time for a test session?
    • Once I completed a session in test or tutorial mode, will I be able to review those questions again at a later time?
    • What is the difference between test and tutorial mode?
    • Can I set up a test or practice exam while in my Q-Bank account?
    • Are each of the Q-Bank databases different and/or designed specifically for my test type or area of training?
    • What are Flashcards and are they included with the Q-Bank?
    • If my Q-Bank subscription is about to expire or I need more time to complete all of the questions, can I add more time to my subscription?
    • Once I purchase my Q-Bank subscription do I have control over when I start or activate it?
    • Does the Q-Bank & Flashcard Database work on the iPhone, iPad, or Android devices?
    • What is a Q-Bank?